FAQs
FAQs
Frequently Asked Questions
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Arkan Graphics provides a comprehensive range of visual communication services including signage solutions (indoor, outdoor, safety, wayfinding), print services (large format, digital, and specialty printing), digital services (web design, app development, digital marketing), and creative services (video production, content creation, and brand strategy). We offer end-to-end solutions from concept development to installation or implementation.
Project timelines vary depending on scope, complexity, and current workload. Small signage projects might be completed within 1-2 weeks, while comprehensive branding projects or website development could take 4-8 weeks. During our initial consultation, we'll provide a detailed timeline specific to your project needs. We pride ourselves on meeting deadlines while maintaining exceptional quality standards.
We provide customized quotes based on project requirements, materials, dimensions, complexity, and timeline. We believe in transparent pricing with no hidden costs. After our initial consultation, we'll provide a detailed proposal outlining all project components and associated costs. We offer solutions for various budget levels while maintaining our quality standards. For standard products like business cards or basic signage, we have established pricing packages.
We offer complete design services with our team of experienced graphic designers. We can create designs from scratch based on your vision and requirements, or work with your existing brand guidelines to develop new materials. If you already have print-ready artwork, we're happy to work with your files as well. For clients providing their own artwork, we review all files to ensure they meet production specifications for optimal results.
Yes, we provide professional installation services for all our signage products. Our experienced installation team handles everything from simple wall-mounted signs to complex illuminated displays and large-scale exterior signage. We manage all aspects including site assessment, permitting (where required), proper mounting, electrical connections, and final positioning. All installations are performed according to safety standards and local regulations to ensure your signage is secure and properly displayed.
We accept a wide range of file formats including AI, PSD, PDF, EPS, JPG, PNG, and TIFF. For best results, we recommend vector formats (AI, EPS, PDF) for logos and graphics that require scaling, and high-resolution (at least 300dpi) files for images and photos. If you're unsure about your file preparation, our team can provide guidance or convert your existing materials to suitable formats for optimal print quality.
Arkan Graphics stands out through our comprehensive service offerings, expert craftsmanship, and commitment to client success. We're a true one-stop solution handling everything from creative concepts to production and installation. Our team combines decades of industry experience with the latest technologies and materials. We invest time in understanding your business objectives, not just your immediate project needs. Our collaborative approach, attention to detail, and exceptional post-project support have earned us long-term relationships with clients across diverse industries.
Yes, we understand that sometimes you need materials quickly for events, promotions, or other time-sensitive situations. We offer rush services for many of our products and services. Rush fees may apply depending on the project scope and current production schedule. Please contact us as soon as you know you'll need expedited service, and we'll do our best to accommodate your timeline while maintaining our quality standards.
Our process begins with an initial consultation to understand your needs, objectives, and vision. We then develop a proposal outlining recommended solutions, timeline, and pricing. Once approved, our design team creates concepts for your review. After design approval, we move to production or development phase. Throughout the entire process, you'll have a dedicated project manager as your main point of contact to ensure clear communication. We finalize with delivery, installation (if applicable), and follow-up to ensure your complete satisfaction.
Yes, we provide maintenance and repair services for all types of signage and displays. Regular maintenance extends the life of your signage investment and ensures your brand always presents its best image. Our maintenance services include cleaning, component replacement, lighting repairs, and structural inspections. We also offer maintenance contracts for clients with multiple locations or extensive signage needs, providing scheduled service to keep everything in optimal condition.
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